Installation
Why use our Fitting Service?
- We're experts in our products. We know how they should be fitted and how to finish the job off so that it gives you a superb look with the peace of mind you get from correct installation. Having spent often a lot of money to buy good quality joinery products, why have them fitted by an installer who may not know how? They might seem cheap but the cost of replacing the product or a reduced service life can make for a false economy.
- We provide a complete service. Often its very time consuming to find an experienced tradesman and they will then need to visit your home to work through a quote. Our installation advisors are all experienced in fitting and can provide you with a quote over the phone.
- We hire only dependable, courteous and tidy installers. Its your home and we believe that our installers should always remember and respect that. They will arrive on the day agreed, and will ensure that your home is left tidy and your products are installed to a high standard.
- Our customers speak for us. We receive many emails and letters from customers who have used our fitting service. We've added a few of their comments below as their views can hopefully give new customers an insight to how we approach fitting joinery products in your home.
How does the Fitting Service
work?
Organising the Installation
Call our customer services line on 0114 247 4917 and we will put you in touch with an experienced advisor who can quickly provide a quote for your installation based on some simple
questions. If you wish to go ahead then we will schedule your installation into our fitters calendars at a date to suit you. We may ask you to arrange some
basics before we arrive, for example rooms to be fitted with flooring should have furniture removed etc. Our advisors will talk you through
this.
The Installation Day
Your installers will arrive on the day agreed and the installation will commence. They only work on one job at a time, and will complete the project before moving onto
the next. Wherever possible they will bring the product with them, although in the case of some larger flooring jobs the products may have to be shipped seperately on
heavier transport vehicles. Your team will remove any waste materials from site and will leave the job site clean and tidy. As part of our quality control your
installer will provide a form asking for your feedback on the service and your signature that the work has been completed to
standard.
What Do Our Customers Say About Our Service?
"Hi Kerry, could you pass on a huge thank you to Kim who got Brett to look at my flooring drama! He solved the problem and miraculously
returned today with John to fit all of our flooring so our builders werent held up with their schedule. The floor looks fab, they did a very professional job and the service we
received was excellent. It makes such a change to find a company who go out of their way to help you and I can't begin to explain how much I appreciate it! They have put a smile
on my face at the end if a very stressful week!! Liz C"
"Hi Amy, this is just to say how pleased we are with our new floor and to say thanks to the team for making the experience so straightforward. Jon arrived promptly, worked very efficiently and tidily and we both enjoyed meeting him. We are pleased to provide a recommendation any time. Best Regards, Marion"
